COMPETENCE.AREA/02 — DATA SCIENCE & A.I./v2.0

Production AI,built to scale.

From RAG infrastructure and LLM ops to agentic workflows and predictive models — we build the systems that turn raw data into revenue.

90+
AI Engineers
F500
Embedded
24/7
AI Ops
smarttwigs@ai:~/platform
>
active0/7 ops
Why Smart Twigs

AI that actually ships.

We bridge the gap between research and revenue with battle-tested infrastructure, model-agnostic pipelines, and engineering rigor.

01

PoC to Production

Most AI projects die in notebooks. We ship to production with monitoring, evals, and rollback safety from day one.

02

Model-Agnostic

OpenAI, Anthropic, open-source, fine-tuned — we pick what fits your latency, cost, and compliance requirements.

03

Compliance-Ready

Audit logs, PII redaction, and governance built in. EU AI Act, NIST AI RMF, SOC 2 — we speak the language.

04

Cost-Aware

Token budgets, semantic caching, and intelligent model routing for sustainable AI economics at any scale.

Technical Capabilities

The full AI stack.

From retrieval to reasoning, from training to telemetry — we cover every layer of modern AI systems.

01

RAG & Retrieval Architecture

Production-grade retrieval pipelines that go beyond naive embedding search. We design for accuracy, latency, and grounded responses at enterprise scale.

  • Vector databases: Pinecone, Weaviate, Qdrant, pgvector
  • Embedding model selection & evaluation
  • Hybrid search (dense + sparse / BM25)
  • Reranking pipelines (Cohere, cross-encoders)
  • GraphRAG / knowledge graph augmentation
  • Multi-modal RAG (text + images + tables)
02

LLM Ops & Inference Infrastructure

The plumbing that keeps AI systems reliable, observable, and economical in production. Treat your LLMs the way you treat your APIs.

  • LLM gateways & multi-provider routing with failover
  • Prompt versioning, A/B testing & eval pipelines
  • LLM-as-judge & golden dataset regression testing
  • Self-hosted inference: vLLM, TGI, Ollama
  • Token observability & FinOps for AI workloads
  • Semantic caching & request deduplication
03

Agentic Systems

Multi-step, tool-using agents that take real actions in real systems — with guardrails, memory, and human oversight where it matters.

  • Multi-agent orchestration (LangGraph, CrewAI, custom)
  • Tool use & function calling architectures
  • Agent memory: short-term, long-term, episodic
  • Human-in-the-loop workflows & approval gates
  • Agent evaluation & guardrails
  • Stateful execution & checkpointing
04

Fine-tuning & Customization

When prompting isn't enough, we fine-tune. From parameter-efficient adapters to full alignment workflows for domain-specific accuracy.

  • LoRA / QLoRA parameter-efficient fine-tuning
  • Domain-specific embedding models
  • Synthetic data generation for training
  • RLHF / DPO alignment workflows
  • Continued pretraining for vertical domains
  • Quantization & inference optimization
05

Data & Pipelines

AI is only as good as the data that feeds it. We build the ingestion, transformation, and serving infrastructure that makes models reliable.

  • Feature stores (Feast, Tecton)
  • Vector pipelines: chunking, embedding, indexing
  • Real-time vs batch inference architectures
  • Data lineage & governance
  • Streaming ingestion with Kafka, Kinesis
  • Lakehouse integration (Databricks, Snowflake)
06

Safety & Governance

Compliance isn't a checkbox — it's an architecture. We bake safety, observability, and audit trails into every layer of the stack.

  • Guardrails & content moderation pipelines
  • PII detection & redaction
  • Model versioning & rollback
  • Audit logs & compliance reporting
  • EU AI Act, NIST AI RMF alignment
  • Red-teaming & adversarial testing
Real Engagements

What we've shipped.

Propensity scoring & purchase behavior attributionContent & product recommendation enginesReal-time AI ad & compliance scoringRAG infrastructure with internal agent creation (fintech)N8N automation for multi-model code & product reviewBiometric telemetry centralization & healthcare dashboardsPharmaceutical manufacturing data pipelinesCustomer churn prediction & retention modelsMulti-tenant RAG platform for enterprise knowledge basesReal-time fraud detection with LLM reasoningAgentic code review pipelinesDocument understanding & extraction at scale
Our Tooling

The stack we trust.

LangChainLangGraphLlamaIndexOpenAIAnthropicHugging FacePineconeWeaviateQdrantpgvectorModalReplicatevLLMOllamaFeastMLflowWeights & Biasesn8nDatabricksSnowflake
LangChainLangGraphLlamaIndexOpenAIAnthropicHugging FacePineconeWeaviateQdrantpgvectorModalReplicatevLLMOllamaFeastMLflowWeights & Biasesn8nDatabricksSnowflake

Ready to ship AI to production?

Let's talk about your AI roadmap, infrastructure gaps, and what it would take to put a real model in front of real users.